- Products & Services
This course is a stimulating engaging tutorial that is designed to teach your employees the fundamentals of excellent customer service. Guided by a variety of interactive exercises – this course will help your learners grasp the 5-steps of SWEET spot service, the importance of excellent customer service in the workplace, and how this affects them directly. Important definitions and concepts are relayed throughout the exam – reinforced with stimulating activities that help your students learn in a fun way without being overwhelmed. By passing the final exam, your learners will be competent customer service representatives that understand the importance of their role in your organization.